Let’s return to the subject.

Return Policy

We want you to love your copy of “Austin's Music Scene.” If you're not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Return Requirements:

  • Books must be in new, unread condition with no markings or damage

  • Original packaging preferred but not required

  • Please include your order number with the return

How to Return:

Contact us at support@thunderhouse.co with your order number to initiate a return. We'll provide you with the return address and instructions.

Returns for online orders from https://thunderhouse.co should be shipped to: Givington's, ATTN: Thunderhouse, 1175 Pump Station Rd, Fayetteville, AR 72701

Refund Process:

  • You are responsible for return shipping costs

  • Refunds will be issued to your original payment method within 5-7 business days after we receive and inspect the returned item

  • Original shipping charges are non-refundable

Damaged or Defective Items:

If your book arrives damaged or defective, please contact us within seven (7) days of delivery. Please include a photo of the damaged item. We'll send you a replacement at no cost and cover return shipping for the damaged item.

INTERNATIONAL ORDERS: If an item is damaged, your purchase will be refunded —not replaced.

Books Purchased in Stores:

Books purchased at retail locations (Antone's Record Shop, Waterloo Records, Book People, etc.) should be returned directly to the store following their return policies.

Questions?

Contact us at support@thunderhouse.co and we'll be happy to help.